Privacy policy

Canviya.com is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.canviya.com (“Website”) and make purchases from our online art shop (“eShop”). By accessing our Website and using our eShop, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information from you, including:

  • Personal Information: When you make a purchase, we collect information such as your name, shipping address, billing address, email address, and phone number.

  • Payment Information: We collect payment-related information necessary to process your orders, including credit card or other payment details. This information is processed securely and is not stored on our servers.

  • Order Details: We collect information about the products you order, the quantity, price, and any special requests or preferences.

  • Communications: If you contact us via email or other communication channels, we may retain records of those communications.

  • Website Usage Information: We gather information about how you interact with our Website, including your IP address, browser type, operating system, and referring URLs. This data helps us analyze and improve our Website’s performance and user experience.


2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing Orders: We use your personal and payment information to process your orders and deliver the purchased products to you.

  • Customer Support: We may use your contact information to respond to your inquiries, provide assistance, and address any issues.

  • Marketing and Promotions: With your consent, we may send you promotional emails about our products, special offers, and updates. You can opt-out of these communications at any time.

  • Analytics: We use website usage information to analyze trends, improve our Website’s functionality, and enhance the user experience.


3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our eShop, conducting our business, or servicing you, as long as they agree to keep your information confidential.


4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no data transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee its absolute security.


5. Your Choices

  • You can update your personal information by logging into your account on our Website or by contacting us directly.

  • You can unsubscribe from our promotional emails by following the unsubscribe link provided in the email.


6. Cookies and Tracking Technologies

Our Website may use cookies and other tracking technologies to enhance your experience and gather information about your interactions with the Website. You can manage your cookie preferences through your browser settings.


7. Children’s Privacy

Our eShop is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age.


8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top of the Privacy Policy.


9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at shop@canviya.com.

By using our eShop, you agree to the terms outlined in this Privacy Policy.